Fees

Here you can find all of our fees that you may be charged for the various consultations and services we offer.

For procedures, we also include a breakdown of the cost in order to be fully transparent.

If you are not eligible for a grant from the Social Security Department a charge will be added on to your bill where applicable.
This is currently £12 for a Doctor consultation and £6 for a Nurse consultation.

A standard consultation with a doctor or nurse is 10 minutes, and an extended consultation is 20 minutes.

Insurance

Fees for most treatments can be covered by medical insurance and each company has its own procedures and method of claiming.  In some cases, and for some types of treatment, payment can be claimed directly by the Practice from the insurance company.  In other cases, the patient has to fill in a claim form.

Whilst the Practice can provide leaflets regarding insurance companies and is happy to give advice about procedures, it is the patient’s responsibility to ensure that payment is made.  The Practice regrets that it is unable to enter into discussions with insurers on the patient’s behalf.

We recommend that you check the details of your insurance policy – particular attention should be paid to extended consultations with a doctor, which some providers do not cover.

Emergency Department Charges

Treatment in the Emergency department at the hospital is provided by Health & Social Care and patients are therefore charged by them. Please see the link to their charges.

St John Ambulance Charges

All ambulance transfers on the island are provided by St John Ambulance Guernsey and therefore all ambulance bills are charged by them to the patient. Please see the link to their charges.

Payment

We urge patients to pay at the time of their consultations as this minimises administration and helps to keep charges down.  Payment may be made by debit or credit card without additional charge.
Various schemes exist for those patients who are unable to meet the costs of medical care and the Practice is happy to advise on these.
Please note that you may be charged for failing to attend an appointment without giving us sufficient prior notice.
If you have a query on your account or are suffering financial hardship that makes it difficult to pay your medical bills at present then please call our Accounts Department on 722023 or email them at accounts@eqrmp.com who will be pleased to assist you.