Are you passionate about healthcare and driven by excellence? QRMP, a welcoming and patient-focused general medical practice, is strengthening its Reception Team and seeking an enthusiastic permanent Receptionist.
About Us:
Queens Road Medical Practice is a dedicated general medical practice committed to providing high-quality healthcare services to our community. Our team values compassion, integrity, and excellence in patient care.
Hours: Full Time, Monday to Friday with a potential half day per week.
Key Responsibilities:
- To promote and foster a positive, collaborative and inclusive environment that seeks to develop teamwork, new ideas and open communication.
- Participate fully in the ‘Practice Improvement Plan.’
- Maintaining the smooth running of reception.
- Greeting patients in a warm and welcoming fashion.
- Ensuring patients are dealt with in a prompt and efficient manner.
- Ensuring the reception and waiting areas are kept safe, clean, and tidy.
- Ensuring reception area is always staffed.
- Book/check/alter appointments with all clinicians.
- Take payments.
- Issue Invoices / Allocating payments.
- Collect and verify patient details/email addresses for Practice records.
- Ensure patient information is available and up-to-date.
What We’re Looking For:
- Qualifications: GCSE – Math and English “C” or above.
- Knowledge, skills, and experience required:
- Experience in working face to face with people.
- Good working knowledge of Microsoft Word, Excel, and Outlook.
- Good customer relation skills.
- Confident, professional, and happy manner.
- Good verbal and written communication skills.
- High level of accuracy.
- Basic typing skills.
- Excellent interpersonal skills.
Why Join Us?
Be part of a dynamic team that prioritises patient care and continuous improvement. Contribute to a positive work culture while ensuring an exceptional patient experience.
Ready to make a difference? Apply now by sending your CV and a cover email to jobs@eqrmp.com