Join our dedicated team at Queens Road Medical Practice, a general medical practice committed to providing high-quality healthcare services to our community. We value compassion, integrity, and excellence in everything we do.
Are you passionate about healthcare and committed to excellence? QRMP, a dedicated general medical practice is looking for a motivated, full-time, permanent Accounts Assistant to enhance our team!
KEY RESPONSIBILITIES
- Check and action ‘Accounts’ tray in PA office.
- Balance Accounts credit card payments at end of day and cash up front desk tills each morning.
- Roman Cart (website payments) reconciliation, daily.
- Update Supplementary Benefit Medical order numbers as necessary.
- Primary Care charging.
- Run under 18’s report to ensure accurate charging.
- Divert phones to Telephony at end of day and remove first thing each morning.
- Run unallocated report daily and allocate payments accordingly.
- Sending out appropriate statements and schedules in a timely manner monthly.
- To ensure all receipts for BACS, online, telephone, insurances, or other are entered into the Medibooks system in a timely fashion, reconciliation.
- To liaise with Medibooks and general trouble shooting of billing problems.
- Check daily appointment charges in a timely manner.
- To liaise with patients regarding any queries on insurances or outstanding charges.
- To record, respond and complete patient messages / queries in billing in a timely manner usually via email or telephone.
- To ensure that all general workloads are completed in a timely manner in the Account Head of Department’s absence with the addition of running insurance schedules, allocating insurance payments and charging occupational health.
- Liaise with the department, Doctors, Clinicians, PA’s, Executives. Patients, Social Security and others as appropriate.
- Any other tasks as reasonably required.
QUALIFICATIONS & SKILLS
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Qualifications: Maths and English GCSE (C or above) or equivalent.
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Experience: Previous experience preferred but not essential.
✅ Skills: Proficient in Microsoft Word, Excel, and Outlook; strong attention to detail; excellent communication skills.
✅ Traits: Flexible, team-oriented, and able to handle sensitive information confidentially.
WHY JOIN US?
Be part of a dynamic team that prioritises patient care and continuous improvement. Contribute to a positive work culture while ensuring accurate document management.
Ready to make a difference? Apply now by sending your CV and a cover email to jobs@eqrmp.com