Sometimes we receive complaints about doctors running late and patients having to wait for their appointments. We understand it can be frustrating when appointments run behind schedule. Here’s how you can help us, yourself and other patients.
Multiple problems per appointment
Bringing a long list of problems to a single appointment is one of the main causes of delays. While we’ll never cut you off after 10 minutes, it’s challenging to address more than one issue at a time.
If you have multiple concerns, please inform the receptionist when booking or schedule additional appointments. Each consultation must be properly recorded, which takes time even for quick discussions.
Arriving late affects everyone. If you’re running behind, call us as soon as possible.
Please note late arrivals may mean rescheduling your appointment, and cancelling in advance helps us manage the schedule more effectively.
Multiple patients per appointment
Appointments are for the person booked. If another family member needs to be seen, please book a separate slot. This ensures everyone gets the time they need without delaying others.
If booked early, consecutive appointments may be available for multiple family members.
Due to the nature of our work, emergencies occasionally arise and must be dealt with urgently. We appreciate your understanding, as one day it maybe you needing urgent care.
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